Changes to Care Partner guidelines as of March 2, 2022
We have increased to two designated Care Partners per patient, and there is no longer a requirement that a patient be in hospital for a certain number of days before becoming eligible for a Care…
Omicron Information and Resources
All information pertaining to Omicron will be compiled here and updated accordingly.
Care Partner/Visitor Guidelines and Virtual Visit Support
Updated March 2022 – Care Partner Guidelines
NEW Launch of online staff COVID reporting form
The OHS and IT teams have developed an online form for staff to report their COVID-19 information. After filling out the online form, staff members will receive direction regarding the most appropriate next steps, tailored…
Point of Care Risk Assessment (PCRA)
GRH has prepared guidance to health care works for completing a point of care risk assessment.
Policy – Universal Masking Policy for Patients and Visitors
Developed by: Infection Prevention & Control / Occupational Health and Safety Approved by: Executive Vice President, Patient Care Services PurposeThe purpose of this policy is to provide clear guidance on the application of medical mask…
Update on Team Member Electronic Screening (e-screening)
August 10: New team member e-screening information
May 20, 2022 COVID Update
Inside this week’s Update: The COVID reporting form; outdoor care partner visiting guidelines; COVID-19 booster shots for healthcare workers; local and provincial updates, news and more.
May 13, 2022 COVID Update
Inside this week’s Update: The COVID reporting form; provincial masking requirements maintained in select higher-risk indoor settings, including hospitals; COVID-19 restrictions to remain in place; the GRH COVID testing centre; care partner guideline reminders; COVID-19…
May 6, 2022 COVID Update
Inside this week’s Update: The COVID reporting form; provincial masking requirements maintained in select higher-risk indoor settings, including hospitals; COVID-19 restrictions to remain in place; the GRH COVID testing centre; care partner guideline reminders; COVID-19…
April 29, 2022 COVID Update
Inside this week’s Update: The COVID reporting form; provincial masking requirements maintained in select higher-risk indoor settings, including hospitals; COVID-19 restrictions to remain in place; the GRH COVID testing centre; care partner guideline reminders; COVID-19…
GRH declares a COVID-19 outbreak on 8ABC
We – in consultation with Region of Waterloo Public Health, have declared an outbreak of COVID-19 on 8ABC, part of the medicine program.
COVID-19 outbreak on CTU/5S now over
We and the Region of Waterloo Public Health, are declaring the COVID-19 outbreak on 5S/CTU, part of the medicine program over.
April 22, 2022 COVID Update
Inside this week’s Update: The COVID reporting form; COVID-19 restrictions to remain in place; the new location for the GRH COVID testing centre; updated care partner guideline reminders; COVID-19 booster shots for healthcare workers; local…
April 14, 2022 COVID Update
Inside this week’s Update: Active outbreak summary; long weekend reminders to remain vigilant; COVID-19 restrictions to remain in place; the new location for the GRH COVID testing centre; the COVID reporting form; updated care partner…
April 8, 2022 COVID Update
Inside this week’s Update: Active outbreak summary; COVID-19 restrictions to remain in place; the new location for the GRH COVID testing centre; the COVID reporting form; updated care partner guideline reminders; COVID-19 booster shots for…
April 1, 2022 COVID Update
Inside this week’s Update: Active outbreak summary; COVID-19 restrictions to remain in place; the new location for the GRH COVID testing centre; the COVID reporting form; updated care partner guideline reminders; COVID-19 booster shots for…
GRH declares a COVID-19 outbreak on 5S/CTU
We – in consultation with Region of Waterloo Public Health, have declared an outbreak of COVID-19 on 5S/CTU, part of our medicine program.
March 25, 2022 COVID Update
Inside this week’s Update: COVID-19 restrictions to remain in place; the new location for the GRH COVID testing centre; the COVID reporting form; updated care partner guideline reminders; COVID-19 booster shots for healthcare workers; local…
March 18, 2022 COVID Update
Inside this week’s Update: COVID-19 restrictions to remain in place; the COVID reporting form; updated care partner guideline reminders; COVID-19 booster shots for healthcare workers; local and provincial updates, news and more.
COVID-19 outbreak on PT2 and UT2 North at Freeport Campus, now over
We and the Region of Waterloo Public Health have declared the COVID-19 outbreak on 5N, part of the medicine program, over.
March 11, 2022 COVID Update
Inside this week’s Update: COVID-19 restrictions to remain in place; The COVID reporting form; updated outbreak summary; updated care partner guidelines; COVID-19 booster shots for healthcare workers; local and provincial updates, news and more.
March 4, 2022 COVID Update
Inside this week’s Update: The COVID reporting form; updated outbreak summary; updated care partner guidelines; COVID-19 booster shots for healthcare workers; local and provincial updates, news and more.
GRH declares a COVID-19 outbreak in UT2 North at Freeport Campus
We – in consultation with Region of Waterloo Public Health – have declared an outbreak of COVID-19 on PT2, part of the transitional care unit at Freeport Campus.
February 24, 2022 COVID Update
Inside this week’s Update: The COVID reporting form; updated outbreak summary; COVID-19 booster shots for healthcare workers; local and provincial updates and more.
COVID-19 outbreak on 5N now over
We and the Region of Waterloo Public Health have declared the COVID-19 outbreak on 5N, part of the medicine program, over.
COVID-19 outbreak over on PT3 and UT4 West at Freeport Campus
We are pleased to declare the COVID-19 outbreaks on PT3 and UT4 West at Freeport Campus, over. This is a direct result of the hard work staff in caring for patients, and taking the steps…
February 17, 2022 COVID Update
Inside this week’s Update: The COVID reporting form; outbreak updates; news from the Pinebush vaccine clinic; COVID-19 booster shots for healthcare workers; local and provincial updates and more.
Cambridge Pinebush Vaccine Clinic Announcement
On Friday, April 1, Grand River Hospital will be passing oversight of the Pinebush Vaccine Clinic to Region of Waterloo Public Health.
GRH declares a COVID-19 outbreak on PT2 at Freeport Campus
We – in consultation with Region of Waterloo Public Health – have declared an outbreak of COVID-19 on PT2, part of the transitional care unit at Freeport Campus.
COVID-19 outbreak on 6N/S now over
We and the Region of Waterloo Public Health, have declared the COVID-19 outbreak on 6N/S, inpatient surgery, over.
February 10, 2022 COVID Update
Inside this week’s Update: The COVID reporting form; levelling up masks; paid sick time and Bill 284; COVID-19 booster shots for healthcare workers; local and provincial updates and more.
GRH declares a new COVID-19 outbreak on PT3 and UT4 West at the Freeport Campus
FOR: All staff in clinical areas, All staff in non-clinical areas, Learners/Students, Other Providers, Physicians Sent on behalf of Bonnie Camm, Executive VP, Patient Care Services and Shelley Schmidt, Director, Infection Prevention and Control. Currently, three patients from PT3 and…
February 3, 2022 COVID Update
Inside this week’s Update: PCR testing recommendations; outbreak updates; return to work plans; additional break spaces on KW campus; an update on services resumption; COVID-19 booster shots for healthcare workers; local and provincial updates and…
January 27, 2022 COVID Update
Inside this week’s Update: PCR testing recommendations; outbreak updates; COVID-19 booster shots for healthcare workers; local and provincial updates and more.
GRH declares a new COVID-19 outbreak in GR2 East at Freeport Campus and 5C at KW Campus
FOR: All staff in clinical areas, All staff in non-clinical areas, Learners/Students, Other Providers, Physicians Sent on behalf of Jane Martin VP, Clinical and Diagnostics and Shelley Schmidt, Director, Infection Prevention and Control. UPDATE: The outbreak on 5C at KW…
PCR testing available for team members experiencing one (1) COVID-19 symptom
Due to the large number of outbreaks and positive cases of COVID-19 among team members, Occupational Health, Safety and Wellness and the Infection Prevention and Control teams are requesting team members who are experiencing just…
January 20, 2022 COVID Update
Inside this week’s Update: Break room reminders; PPE guidelines for staff, including extended use; PCR testing prioritization; COVID-19 booster shots for healthcare workers; current outbreaks at GRH; local and provincial updates and more.
Effective Thursday, January 20: PCR Self-Swab Testing Discontinued
With restricted PCR testing eligibility, the COVID Assessment Centre is experiencing lower volumes with unfilled appointments daily. In order to maximize efficiency of the staff working at the Assessment Centre, PCR self-swab testing will end…
Omicron staff update FAQ – Friday, January 14, 2022
FAQ from the Omicron staff update held on January 14, 2022
Omicron Staff Update: January 14, 2022
On Friday, January 14, we hosted a special staff session to discuss the evolving situation with Omicron, the hospital’s response and what this changing information might mean for GRH team members.
January 13, 2022 COVID Update
Inside this week’s Update: Level 1 versus level 3 masks at staff entrances; PPE guidelines for staff, including extended use; learn more about Bill 284; PCR self-swab information; COVID-19 booster shots for healthcare workers; current…
January 6, 2022 COVID Update
Inside this week’s Update: The Omicron variant; updated care partner and PCR self-swab guidelines; COVID-19 booster shots for healthcare workers; current outbreaks at GRH; local and provincial updates and more.
New limits to Care Partner visits
Sent on behalf of Bonnie Camm, Executive VP, Patient Care Services and Shelley Schmidt, Director, Infection Prevention and Control Marc Simard, Director, Employee Health and Wellness. **Updated on January 5, 2022 to include ambulatory care**…
December 30 COVID Update
Inside this week’s Update: The Omicron variant; updated care partner guidelines; COVID-19 booster shots for healthcare workers; the opportunity for GRH staff to work at local vaccination clinics; current outbreaks at GRH; local and provincial…
December 23 COVID Update
Inside this week’s Update: The Omicron variant; updated care partner guidelines; COVID-19 booster shots for healthcare workers; the opportunity for GRH staff to work at local vaccination clinics; local and provincial updates and more.
New guidelines to protect staff and patients
As a result of our changing environment and the increased risks that the COVID-19 Omicron variant poses locally, we will further reduce the risk of exposure in hospital to protect all patients in our care…
Staying safe over the holidays
Sent on behalf of Dr. Todd Walters, Occupational Health I know that for most of us, the best part of the holidays is seeing our family and friends. However, Omicron is now spreading at unprecedented…
Omicron Q&A: December 21, 2021
We recently held a special virtual session for GRH team members to discuss Omicron, hospital planning and what this changing information might mean for staff.
Directive 5 and changes to the interim PPE recommendations based on increasing prevalence of Omicron variant
On December 15, 2021 Public Health Ontario released the Interim IPAC Recommendations for Use of Personal Protective Equipment for Care of Individuals with Suspect or Confirmed COVID-19.
December 16 COVID Update
Inside this week’s Update: The Omicron variant; COVID-19 booster shots for healthcare workers; COVID testing for GRH staff; the expanding booster shot eligibility; local and provincial updates and more.
Planning for Omicron
We are aware that the situation with respect to Omicron is changing quickly and are paying close attention to what this might mean for GRH. In any decisions we make, we will be prioritizing the…
December 9 COVID Update
Inside this week’s Update: The outbreak in 5N; Omicron variant and the Canadian travel ban; a reminder that GRH is discouraging social gatherings of team members; COVID-19 booster shots for healthcare workers; vaccinations for children…
December 2 COVID Update
Inside this week’s Update: The Omicron variant and the Canadian travel ban; COVID-19 booster shots for healthcare workers; vaccinations for children aged 5-11; reminders about care partner vaccination guidance and virtual visit support; flu shot…
November 25 COVID Update
Inside this week’s Update: Vaccinations for children aged 5-11; reminders about care partner vaccination guidance and virtual visit support; reminders for e-screening; flu shot reminders; local and provincial updates and more.
November 18 COVID Update
Inside this week’s Update: Reminders about care partner vaccination guidance and virtual visit support; reminders for COVID-19 rapid testing and e-screening; flu shot reminders; local and provincial updates and more.
November 11 COVID Update
Inside this week’s Update: Reminders about care partner vaccination guidance and the FAQ; reminders for COVID-19 rapid testing; flu shot reminders; local and provincial updates and more.
November 4 COVID Update + Infographics
Inside this week’s Update: Reminders about care partner vaccination guidance and an updated FAQ; information on the mandatory vaccination policy; reminders for COVID-19 rapid testing; flu shot reminders; local and provincial updates and more.
October 28 COVID Update + Infographics
Inside this week’s Update: Reminders about care partner vaccination guidance; information on the mandatory vaccination policy; reminders for COVID-19 rapid testing; information about Take Our Kids to Work Day; local and provincial updates and more.
October 21 COVID Update + Infographics
Inside this week’s Update: New care partner vaccination guidance; information on the mandatory vaccination policy; reminders for COVID-19 rapid testing; local and provincial updates and more.
October 14 COVID Update + Infographics
Inside this week’s Update: Information on the mandatory vaccination policy; reminders for COVID-19 rapid testing; care partner reminders; the recording and FAQ from the virtual Vaccine Education Panel; local updates and more.
October 7 COVID Update + Infographics
Inside this week’s Update: Information on the mandatory vaccination policy; reminders for COVID-19 rapid testing; care partner reminders; the 2020-2021 Annual Report; Ron’s Virtual Update; the Vaccine Education Panel and more.
September 30 COVID Update
Inside this week’s Update: Information on the mandatory vaccination policy; reminders for COVID-19 rapid testing; care partner reminders; local and provincial updates and more.
September 23 COVID Update
Inside this week’s Update: Information on the mandatory vaccination policy; reminders for COVID-19 rapid testing; an update on the provincial vaccine passport; local and provincial updates and more.
September 16 COVID Update
Inside this week’s Update: Care partner updates; screening reminders; information on the mandatory vaccination policy; reminders for COVID-19 rapid testing; local and provincial updates and more.
September 9 COVID Update
Inside this week’s Update: Information on the mandatory vaccination policy; reminders for submitting proof of vaccination; reminders for COVID-19 rapid testing; local and provincial updates and more.
September 2 COVID Update
Inside this week’s Update: Information on the mandatory vaccination policy; an update on the Pinebush vaccination clinic ramp down; notes about care partners and screeners; local and provincial updates and more.
August 26 COVID Update
Inside this week’s Update: how to be entered for early-bird prizes for submitting proof of vaccination per the mandatory vaccination policy; reminders about care partners and e-screening; local and provincial updates and more.
August 19 COVID Update
Inside this week’s Update: the mandatory vaccination policy; an update on care partners at KW Campus; PPE news; updates from the Pinebush Vaccination Clinic; local and provincial updates and more.
August 12 COVID Update
Inside this week’s Update: quarantine exemptions for international travel; more information regarding the resumption of e-screening; local and provincial updates and more.
August 5 COVID Update
Inside this week’s Update: care partner updates; a notice regarding e-screening; a reminder about a change in gloves and general PPE requirements; local and provincial updates and more.
July 29 COVID Update
Inside this week’s Update: a change in gloves; reminders about PPE amid recent outbreaks; care partners in Childbirth; an update on volunteer services; local and provincial updates and more.
July 22 COVID Update
Inside this week’s Update: care partners in Childbirth and questions about care partner restrictions; an update on volunteer services; local and provincial updates and more.
July 15 COVID Update
Inside this week’s Update: reminders about care partners using the KW Campus cafeteria and care partner restrictions; the importance of PPE and physical distancing; local and provincial updates and more.
COVID-19 Outbreak in Nutrition and Food Services Declared Over
GRH, in consultation with Region of Waterloo Public Health, has declared the COVID-19 outbreak in nutrition and food services over.
July 8 COVID Update
Inside this week’s Update: reminders about the importance of PPE and physical distancing; expanded mental health benefits; local and provincial updates and more.
GRH Zoom Backgrounds
Feel free to use one of these GRH branded Zoom backgrounds for your next meeting. Right click to save image to your computer. Care Never Stops GRH General GRH Pride GRH Accreditation 2021 GRH Strategic…
June 30 COVID Update
Inside this week’s Update: reminders about care partner visits; 10 general medicine beds on 6C to accommodate a rise in COVID+ patients; information for those who intend to travel internationally this summer; local and provincial…
June 24 COVID Update
Inside this week’s Update: changes to designated care partner visits; we have opened 10 general medicine beds on 6C to accommodate a rise in COVID+ patients; information for those who intend to travel internationally this…
June 17 COVID Update
Inside this edition: Watch the replay of the June 16 Virtual Update; free Calm app subscription for staff and physicians; screen entrance reminders; and more!
June 16, 2021 – Staff Virtual Update
Staff suggestions shared in the chat during this presentation: Keeping cool in the summer heat: Enjoying a pool and lake! With a nice drink in hand. Lots of popsicles! Watermelon! Golf course on a windy…
June 10 COVID Update
In today’s update, a reminder about Homewood webinars, patient discharges, and the upcoming staff update next Wednesday!
June 8 COVID Update
June 8: Homewood webinars; screener support for patient discharges; provincial and local updates.
June 3 COVID Update
June 3: Homewood webinars available; PPE in office or meeting spaces; screener support for patient discharges; the local and provincial update.
June 1 COVID Update
June 1: Upcoming Homewood webinar; Vaccine clinic celebrates the 100,000 shot; provincial and local updates
May 27 COVID Update
May 27: Reminders about the “Film your hospital” group; changes to Freeport Campus doors and courtyard; reminders about staff vaccine doses and paid COVID leave; today’s provincial and local numbers.
May 25 COVID Update
May 25: Information and some FAQs about the second vaccine doses for health care workers; ICYMI regarding paid COVID leave, extended mental health benefits, Freeport courtyard now open; provincial and local numbers and updates.
May 20 COVID Update
May 20: Isolation recommendations for fully vaccinated individuals who have been exposed to COVID; update on the resumption of surgical services, Freeport Courtyard now open; and more!
May 18 COVID Update
May 18: ICYMI about paid sick leave for eligible employees; extended mental health benefits available; reminder about mask-wearing while waiting for screening; provincial and local news and numbers
May 13: COVID-19 Update
May 13: Be on the lookout for “Film Your Hospital” group members; GRH in the news; reminder of screening questions; how to order eye protection information; and local and provincial updates.
May 11: COVID-19 Update
May 11: an update about second dose appointments for higher-risk health care worker groups; safe voluntary isolation site information; eye protection information; and local and provincial updates.
May 6: COVID-19 Update
May 6: glove update; sharing GRH photos and stories; ICYMI reminders about self-screening and using the Pioneer Terrace entrance at Freeport; a thank-you message to those who completed the redeployment survey; a mask and meeting…
May 4: COVID-19 Update
May 4: Self-screening reminder; ICYMI information about sharing patient stories; eye protection update; and local and provincial updates.
April 29: COVID-19 Update
April 29: Self-screening refresher; Pioneer Terrace entrance at Freeport Campus now open; new swabs for children under 12 at the drive-thru; local and provincial updates.
April 27 COVID-19 Update
April 27: today’s update: a few reminders about food/drink and vendors; an FAQ; a local and provincial update; and more.
April 22 COVID-19 Update
April 22: today’s update: a link to yesterday’s virtual update; information about non-urgent surgeries; notice about the Pioneer Terrace at Freeport; and more.
ICYMI: April 21 COVID Wave 3 Virtual Update replay and Q&A
Watch the replay of the April 21 Virtual Update and read the Q&A about our wave 3 response.
April 20 COVID-19 Update
April 20: today’s update: information about tomorrow’s COVID Virtual Update; sharing patient stories; COVID Care Learning Tool; information about the Region coordinating emergency child care; and more.
April 15 COVID-19 Update
April 15: today’s update includes the updated Point of Risk Assessments; information about patient flow; changes to care partners; updates about goggles and N95 masks; and more.
April 13 COVID-19 Update
April 8: today’s update includes information about critical care beds; the updated Point of Risk Assessments; information about patient flow; the changes to care partners; and more.
Provincial direction regarding COVID-19 wave 3 response: surgery reduction, patient transfers from other hospitals, and human resources management
April 10: The Province has issued three new directives/guidance to Ontario hospitals to support the regional response to COVID-19. You may have seen these in the media. While we are still working through the details…
April 8 COVID-19 Update
April 8: today’s update includes information about the flag lowering to acknowledge a year since the first health care worker COVID-19 death tomorrow; information about the graphene mask recall; and more.
April 6 COVID-19 Update
April 6: today’s update includes a new perk offer; reminders to be kind to our screeners and be prepared to show your green sticker at the staff entrance; another Employee and Family Assistance webinar
April 1 COVID-19 Update
April 1: today’s update includes a new perk offer; an outbreak investigation; COVID VOC and changes to IPAC practices; entrance update for the long weekend; and more.
March 30 COVID-19 Update
March 30: today’s update includes a reminder about N95 refit – 9210 mask style; a lab update; a local and provincial update; and a shout out to our volunteers at the vaccine clinic.
March 25 COVID-19 Update
March 25: today’s update includes a reminder to complete your self-screening attestation; a recap of the local fire, police and EMS parade at KW and Freeport; a lab update; and more.
March 23 COVID-19 Update
March 23: today’s update includes reminders about the vaccine clinic move; break space reminder; reminder to complete your self-screening attestation; information about PPE; and more.
March 18 COVID-19 Update
March 18: today’s update includes a reminder about the vaccine clinic move; break space reminder; reminder to complete your self-screening attestation; information about second dose appointments; and more.
ICYMI: March 17 GRH Team Virtual Update
GRH President and CEO, Ron Gagnon provides an update to all GRH team members on COVID and other organizational updates. Watch the replay or download the presentation.
March 16 COVID-19 Update
March 16: today’s update includes a reminder about tomorrow’s town hall; information about the morgue process; ICYMI information about glove usages; updates about the COVID-19 vaccine; a local and provincial update for COVID-19 news and…
March 11 COVID-19 Update
March 11: today’s update includes recognizing the National Day of Observance; our change in screensavers; a local and provincial update for COVID-19 case numbers; and the information about the next town hall on March 17th
Flag lowering and moment of silence for National Day of Observance
March 11: Honouring the National Day of Observance to commemorate the people who lost their lives and the significant impacts we have all felt because of COVID-19.
March 9 COVID-19 Update
March 9: New break space options; a reminder to be kind to screeners; a glove usage update; a lab update; a link to the next town hall; thank you messages from SJAM staff and students;…
March 4 COVID-19 Update
March 4: New EFAP webinar; update on self-screen attestations; end-of-life process reminder; a “here comes the sun” patient discharge story, and more.
March 2 COVID-19 Update
In today’s Update: information about break rooms; downloading the Here Comes the Sun poster; the new mobile assessment centre for staff/physicians in connection to an outbreak; a change in wipes; ICYMI news stories; and more.
ICYMI: Feb 25 Virtual Staff Update replay
GRH President and CEO, Ron Gagnon provides an update on the current state of COVID in our province, region, and hospital; latest information on our vaccine roll-out; and organizational updates about current operational results, our…
ICYMI: Jan 15 COVID-19 Town Hall replay
GRH President and CEO, Ron Gagnon provides an update on the current state of COVID in our province, region, and hospital; our roll in the province’s vaccine implementation plan; and more. Click the video below…
Enhanced Mental Health supports for employees at Grand River Hospital
December 16: Employee and Family Assistance Program update
COVID-19 Lessons Learned Survey – All Staff results
This summer we asked you to participate in the COVID 19 Lessons Learned Survey to help us better understand our response to the first wave of the pandemic and how we can improve moving forward….
July 24, 2020: Virtual Staff Update
Virtual staff update hosted by Ron Gagnon, GRH President and CEO
June 22, 2020: Virtual Staff Update
Virtual staff update hosted by Ron Gagnon, GRH President and CEO
May 29, 2020: Virtual Staff Update
Virtual staff update hosted by Ron Gagnon, GRH President and CEO
New unit opening on Pioneer Terrace 3 tomorrow: Tuesday, April 28
April 27: We will open a new unit on Pioneer Terrace 3 at the Freeport Campus, tomorrow (April 28) to accept select COVID-positive patients.
GRH and partner hospitals begin planned temporary admission of residents from Forest Heights long-lerm care home
April 21: GRH, SMGH, and CMH to accept transfers of approximately 40 residents of Forest Heights Long-Term Care Home to support outbreak management at that facility
April 20, 2020: Virtual Staff Update
Virtual staff update hosted by Ron Gagnon, GRH President and CEO
Regional planning to support ongoing care and potential increase in patients due to COVID
April 17: Update on regional planning to manage COVID-19.
April 6, 2020: Virtual Staff Update
Virtual staff update hosted by Ron Gagnon, GRH President and CEO
Region of Waterloo Public Health – COVID-19 Dashboard for Waterloo Region
Click here to be redirected to the ROW Public Health Website.
March 24, 2020: Virtual Staff Update
Virtual staff update hosted by Ron Gagnon, GRH President and CEO