Infection Prevention and Control (IPAC)
Monday to Friday (8 AM to 5 PM)
Pager #1 519-244-0467
Pager #2 519-244-0478
Weekends & Stat Holidays (8 AM to 4 PM), except for December 25
Pager #1 519-244-0467
After Hours Emergent Issues and December 25
Call Switchboard or After Hours Administration
Employee Health and Wellness
COVID-19 Employee Health
Ext. 1919 or covid.travel@grhosp.on.ca
Please call 1919 to report:
- Travel plans (outside of Canada);
- Suspected COVID-19 exposure;
- If you’re experiencing COVID-19 symptoms;
- and for questions related to COVID-19 and your occupational health and safety.
Staff-only COVID-19 Testing Appointments
226-806-5690
Staff can book an “urgent same day appointment” at our drive thru testing clinic if they are symptomatic, or asymptomatic with exposure (as directed by Occupational Health or Public Health or COVID Alert App).
Drop-ins are also welcome between 8am and 6pm at 15 Charles St. W, Kitchener.
Staff Support Chats
Experiencing moral distress or simply want to talk to someone? We’re here for you. Open for staff and providers.
226-750-0953 (text or call) or staffsupport@grhosp.on.ca
Employee & Family Assistance Program
To access the Employee & Family Assistance Program (EFAP) through Grand River Hospital, call 1-800-663-1142.
Here 24/7
If you need to speak with someone immediately regarding your mental health, call this 24/7 helpline at 519-821-3582.
Other Contacts
Government Directives
For guidelines and directives from the Ministry of Health, Public Health Ontario, or other government agencies
Communications Team
Can’t find what you’re looking for?
Email comms.team@grhosp.on.ca
COVID-19 Research Team
For COVID-19 research related inquiries, specifically related to enrolling patients in COVID-19 clinical trials at both GRH and SMGH.
Email
covidresearch@grhosp.on.ca
Call: 519-749-4300 EXT. 2550
If you have already established contact with a specific study coordinator for a COVID research related question, please e-mail or call that person directly.